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Follow the links below to see how we can
help solve your problems.
- Expectations
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Is the software addressing consumer expectations? Is
there strong negative feedback from the user community? Are there
complaints about inadequate, incorrect, or missing functionality? Does
there seem to be a fundamental disconnect between what the the producer and
consumer believe the software should do?
- Fulfillment
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Is there confusion as to exactly what the software producer is delivering?
Does the deliverable include a manifest (i.e. parts list, assembly
instructions, packaging specifications, installation and/or support
information, etc.)? How will the consumer know if and when they have
received what they paid for? What must the producer deliver in order to
get paid for their work?
- Reliability
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Does the software work? Does it do what it was designed
to do? Does it behave the same way every time it's used? Is it
available for use as required? Is the software producer willing to provide a warranty and
do they possess the ability to honor one? How can the consumer be sure the
deliverable is reliable? How can the consumer be sure they got what
they paid for?
- Scalability
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Can the deliverable be extended or enhanced? Do the consumer
and/or producer really believe the deliverable will never need to be
modified? What boundaries to future scalability exist? How can
the consumer be sure the deliverable will be able to accommodate necessary
future growth (anticipated or not)?
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